I managed to tweet my way into becoming an industry expert in 140 characters or less. After two decades of shooting in medical settings, I can comfortably proclaim to be a healthcare photography expert. But I feel more like a social media student than an expert. In fact it was a homework assignment that sparked my idea for the iPhone app that landed me in the MedAdNews article by Fabio Gratton and Michael Spitz.

Top 10 healthcare social media predictions for 2010 – more than 30 industry experts tweet their perspectives

I first became involved in social media through blogging and explored Twitter, Facebook and LinkedIn as ways to share the posts and to learn what was going on the space. The more I explored, the more I saw the early hype about the paradigm shift in communications becoming reality in the new space. I was being drawn into my Twitter stream, both as a way of learning about the new field and because the links, and conversations were so fascinating.

Social media is about making connections. This story started with the real life meeting of Charlie Kimball. He’s an Indy Lights race car driver with Type 1 diabetes that’s a patient of my wife. He tweets under his name @charliekimball and his NovoNordisk sponsor moniker @raceswithinsulin. I follow both versions of Charlie and most of the time he simply shares about going to the track or his exercise routine between races. But back in June of 2009, he made history with “the first branded Pharma tweet”. At first glance it was a routine post about Charlie giving himself an insulin shot, but to those in pharmaceutical advertising it was a watershed.

One of those people is the MedAdNews co-writer, Fabio Gratton @skypen. He’s a close follower of the issues surrounding Charlie’s Tweet who’s been a leader the healthcare ad community working to obtain clarification from the Federal Drug Administration about what can be said by Pharma companies in the social media space. Fabio and I have now met in person and I answered his Twitter question asking for a social media healthcare prediction.

The TCOYD iPhone app prototype

The iPhone app idea came from my recent work with the diabetes education group Taking Control of Your Diabetes. I’m helping to guide their entry into the social media space. We want to build an awareness for their events, keep the participants connected and ideally, healthier by providing continuing diabetes education. Their Twitter stream is now active @TCOYD , their Facebook community is growing, and more projects are in the pipeline. Working with them is extremely rewarding. It allows me to expand beyond my normal photography role and use my diabetes knowledge combined with my experience in healthcare marketing and social media.

My final project in my New Media Marketing class at UCLA Extension will be to describe what the app might do. It’s more of a thought experiment now with good artwork (thanks to help from PhotoShopDude, Micheal Standlee) where the intent is to pull together all of the social media streams we create at TCOYD into one place on the iPhone, and soon – the iPad. Once their streams are in place we will look into building the app.

The app could initially work like the New York Times app that breaks out the news into the section headings of politics, sports, business, and more. Further developments could turn it into a diabetes management tool and there could even be a way to use the app interactively at the live events.

Any suggestions on how it might be programed? Who do you know that could make the app? Can I build it myself with a little help?

Mark Harmel

harmelphoto.com

@MarkHarmel

Writing a blog is about being in conversation with your community instead of standing on a hilltop screaming “look at me”.

One of the best conversations I’ve found so far on the use of social media is appearing at the creativity_unbound blog that is produced by Edward Boches, Chief Creative Officer and Chief Social Media Officer of Mullen. Boches is a leader in exploring how social media can transform marketing and advertising. His blog is worthwhile reading for his views, but also for the conversation he creates.

The conversation is the main attraction there, but he gives the added value of rewarding his contributors by hosting the commentluv plug-in on his blog that adds a link and headline of the contributors latest blog post. Recently when I had something to add about a post on how Pepsi was moving millions of their ad dollars into the social media space, you can see how the little heart symbol indicates a link to my recent blog post. This allows readers that find my comment interesting an easy way to come over to this blog to visit.

Make your posts attract more comments

I decided that this was a good idea and added commentluv to my blog as well. To explore how the plug-in works add a comment to this post (don’t worry about being profound) and include your blog address.

To learn how to add the plug-in to your site, read on past the Mashable-like headline:

2 Wordpress plug-ins to that you need to increase comments on your blog.

If you haven’t discovered Mashable yet, it’s the social media website I go to learn how to deal with the backend of my blog. If you are really interested in the technical end of blogging, this is a place to explore. I personally only want to know enough about the back end to keep the site running, but I’m happy to share what I know.

Go into the administration section of your blog, select plug-ins>addd new and type in commentluv. Hit search plugins. Select install and you’re in business. You will also want to add Akismet or some other spam blocking filter to keep out the junk comments. I also moderate my comments so that I have to approve anything that appears on the site. My rule is anything that adds to the conversation runs.

What other social media sites do you like for either building a community or learning to make your site work? Add a comment and watch commentluv do it’s magic.

MarkHarmel
harmelphoto.com
@MarkHarmel

I made a trip to my local FedEx/Kinko’s shop back in the summer and found a new sign on the door. Shortly after I received a call from a client asking for an estimate to do a series of photos at that same shop! It turned out that this was one of the first FedEx/Kinko’s outlets that would be transformed into a FedEx Office location.

Delivery driver at one of the first FedEx Office locations

After landing the job it was so convenient to have one of the first locations converted down the street from me in Manhattan Beach. This made it easy to check the construction progress and to send back update snapshots to the art director back in Minnesota. I could also combine early morning airport runs to LAX with my morning coffee to precisely plot the timing and effect of the sunrise.

The client remembered me from a shoot I did for her way back in the film days, but we had never met. One month earlier, I did get to meet with the producer, who ventured out early to check out the progress of the transition. This helped to build rapport when I met the rest of the production team the day before the shoot.

Scouting confirmed that there would be great Northern light mid-day

I knew that we had a busy shoot day planned and proposed doing a quick walk-though of the long shot list. This was designed to get a feel for the style of photo that the art director wanted and to get the simple blocking down. This way we could have a starting point that I could refine and light the next day. We used the basic back of the camera digital preview method. I would do option A, B and C and the art director would pick one, or suggest something else. I saved the favorites and printed out a reference contact sheet for the team.

I originally thought of these as simple starting sketches that would be improved the next day, but they created more of an expectation then I planned. Many times I ended up copying the scouting shot from the previous day. Perhaps it’s a sign to trust my first instincts more when I’m free from the technical constraints of lighting and worrying about the background.

The store was open for business the day of the shoot

We had cast models and had our crew of stylists, make-up artists and photo assistants moving around lights – but we were shooting this big production in a working store. If a customer had a lifetime of photos to copy (which happened) at the duplicating machine we changed our shot or location instead of asking her to move. Some of the employees were also available to serve as models and we often used them as they served their customers.

Our footprint needed to be small

With the shop open for business we needed to have a light footprint. Instead of overpowering the store with strobes, I opted for using continuous light sources that I blended with the existing lights. We even had one of our packs on battery power to remove the risk of tripping on a power cord.

The clients were very happy with the results and the photos seeded a new photo library. Keep an eye out for these shots. They will be making their way into the FedEx Office print and web marketing materials. I know that I will never see my local FedEx Office shop in the same way ever again.

Mark Harmel

harmelphoto.com

@MarkHarmel

Update: The “Lemonade” movie premiered in Boston last night (Nov. 30th) and reports are coming in. The first is from the Boston Business Journal. The second from the Adrants blog. Edward Boches weighs in on “The sweetness of lemons”. Philip Johnson writes in Adweek about the ad industry rallying around one of their own.

New Hampshire Public Radio’s “Word of Mouth” interviews Erik

The Christian Science Monitor has a feature on how Erik Proulx job loss led him to make Lemonade.

The latest update (12/29/2009) is a segment on the CBS Evening News.

Watch CBS News Videos Online

I confess. I’m a Twitterer. I can blame it on this blog.

Once I started blogging I wondered if I was cultivating a tree that would one day simply fall in the woods without being heard. So I looked for ways to share my pictures and the behind the scenes stories. That prompted me to explore the world social marketing. Which led me to the Please Feed the Animals and the movie “Lemonade”.

The beginning is a bit mysterious. I started by following some writers for Ad Age which somehow led to following the Twitter stream of Erik Proulx. He’s a laid-off  advertising copywriter that created a support blog for the recently unemployed advertising professionals called Please Feed the Animals.

Detail of make-up brushes (still from the video)

Erik’s Twitter stream mentioned that he was looking for good stories about life after being laid-off. He was collecting recollections about the initial trauma and the opportunities that were created by their new time and freedom. How ad people turned lemons into lemonade would become his documentary film.

When I discovered that Erik was filming in Los Angeles, I tweeted back, asking if I could help. My original thought was that I would shoot some stills that could be used to promote the film. But I had acquired a Canon 5D MKII camera – a hybrid still/high definition video camera and have been playing with the video capability. So shooting some video was also a possibility.

Kurtis Glade became a documentary filmmaker (still from the video)

Erik had progressed from shooting with his own little video camera to enlisting a top director and production team. But there were some scenes that needed to be shot before the production crew arrived in Los Angeles. I was enlisted to shoot a story was about a surfing camp that teaches kids and teens with Cystic Fibrosis how to surf as a form of therapy. Next there was a manicure session in a salon with a writer “that lost his job and changed his gender.”

I was on my own shooting the surf camp and did a 50/50mix of stills and video. When director, Marc Colucci arrived, he wanted more video than stills for the manicure session with David Cohen.

The video shooting continued the next day where I ended up shooting second video camera during the more formal studio interview shoot. My role was to look for details and go for second angle close-ups of hands and faces that could be used to add variety and editing options. These video snips were mixed in with the interviews captured with a Red camera.

Jeanne Schad became a coach (still from the video)

The resulting Lemonade film has generated a great deal of internet buzz. Promoted through Twitter and Facebook, the trailer now has over a 100,000 viewers and the final edit is close to completion.

You can follow the Twitter streams of the people mentioned by using their Twitter ID.

Erik Proulx  @eproulx,  David Cohen @identityTBD, Kurtis Glade @kurtisglade, Jeanne Schad @jeanneschad

There is much more to share about the Cystic Fibrosis surf camp that I’ll save for another post.

Mark Harmel

harmelphoto.com
@MarkHarmel

It’s not the long walks on the beach or the candle-light dinners that made the difference – the big lesson I learned was to not spend too much time on-line before meeting. The same is true when you’re looking for that dream-date of a job.

I found some women that were engaging writers and I would spends hours reading and writing emails that continued for days only to have my hopes and dreams shattered in 60 seconds after meeting. It wasn’t always just physical appearance either. Its that we can convey so much essential information with our physical presence. The way we walk and talk all contribute to the equation.

A "dream" putt-putt golf date created for a long forgotten TV show

My old dating rule quickly became to schedule a low stress coffee or drink date as soon as possible. I find the same rule holds true to make your presence known in the communications world as well.

On a simple level when I interview a new photo assistant I at very least want to see a photo and prefer to meet them in person. This is because I’m often in medical and corporate environments and a talented assistant with dreadlocks and tattoos that may be great on a fashion or entertainment set wouldn’t work with my clients.

This means that you need to have a physical portfolio to show. Yes a website is important as well, but you need a reason to have that meeting. There may be an electronic component to your portfolio, but if all you have to show is on the web there won’t be a reason to meet. I do all the usual routine of sending our emails, printed promos and have both a blog and portfolio website – and sometimes they are enough – but the real connection happens in the face to face meeting.

Seal the deal with a corn dog toast

All the other marketing that I do also works better as a reminder of our meeting than it does as an introduction. This is most clear in my email response stats where I see who opens my email and continues on to my website or blog post.

So there may be work to do to format and edit a book. Marketing yourself could become your full-time job interspersed with some paying gigs.

The the good news comes from internet dating as well. Like the date – going on the interview is about you sizing up the company as much as it is about you being judged. I recall being saved from having to live in Buffalo, NY after visiting a graduate program on Creative Problem Solving that wasn’t as creative as my undergraduate schools.

Perhaps you’re wondering? Did the internet dating work? Yes, but not in the way that the ads portray. I ended up meeting my wife on an assignment. She was just another doctor to shoot. This time it was to show an example of clinical research. Then we met again in the hall – and she needed a photo for her talks. The multiple internet dates helped to train me out of my natural shyness and allowed me to ask her on a simple date. If it wasn’t for all of those bad dates when the woman wasn’t right for me or the where I wasn’t right for them I may not be married now.

So make a book, work your personal contacts and go out there and book some dates.

Mark Harmel

harmelphoto.com